Privacy Policy for Quality Autos

Effective Date: March 23, 2026

At Quality Autos, we value the trust you place in us when searching for genuine vehicle parts. This Privacy Policy explains how we collect, use, and protect your information across our website, WhatsApp, Facebook, and phone communications.

1. Information We Collect

To provide the correct parts for your vehicle and ensure successful delivery, we collect:

• Personal Details: Name, phone number, and delivery address.

• Vehicle Information: Car model and Chassis/VIN numbers. We use these specifically to identify the exact parts required for your vehicle to prevent fitment issues.

• Technical Data: We use Google Analytics and cookies to understand how visitors interact with our website to improve our online experience.

2. How We Collect Data

We collect information when you:

• Complete a checkout on our website.

• Message us on WhatsApp or Facebook.

• Call our representatives (Salman or Uzair) to place an order.

3. Payment Security

We accept payments via JazzCash and Cash on Delivery (COD).

• For mobile payments, we only process the information necessary to confirm your transaction.

• We do not store your private banking passwords or PINs.

4. Sharing Your Information

We do not sell your data. We only share your information with:

• Courier Services: (e.g., TCS, Leopards, or local riders) so they can deliver your parts to your doorstep.

• Internal Staff: Our authorized team members use your contact details for order processing and quality follow-ups.

5. Marketing & Opt-Out Policy

We like to keep our customers updated on new stock and Toyota spare parts via WhatsApp.

• Easy Opt-Out: If you no longer wish to receive updates, you can simply reply to any of our WhatsApp messages stating you wish to “Opt-Out.” No phone calls or formal letters are required; we will remove you from the list immediately upon your request.

6. Data Retention & Your Rights

• Storage: Your data is stored securely on our office computers (Excel/Access) and secured servers for order history and long-term service improvements.

• Your Right to Delete: While we keep records for years to help with future part matching, you have the right to request deletion. If you want your records removed from our system, contact us, and we will delete your data promptly.

7. Contact Us

For any questions regarding your data, please contact:
Quality Autos Gulistan Manzil, Gawalmandi Rd, Rawalpindi.
WhatsApp: 0335-5373936 | 0347-5883863